ASAP Contributors
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The Civility Group Inc. , founded in 1999, includes nine affiliate offices in Canada and international offices in the US, Singapore, Malaysia, Australia, Abu Dhabi and Dubai, offers bilingual training on topics ranging from civilized communications and professionalism to managing conflict and diversity in your work environment. The Civility Group Inc. also offers over 40 courses through the Civility Group Online Learning Center. Twice nominated Manitoba Entrepreneur of the Year, Lew is a 6-time published author who is regularly called upon for expert editorial commentary in her field. She writes a national ask the experts column called "Sticky Situations" for Canadian Living web and magazine, is contributing editor for ANNA Magazine, and writes a weekly column on Canoe.ca, as well as featured editorials for Chatelaine, GLOW, MacLean's, Homemakers, Small Office, Home Office Magazine, Canadian Business Magazine, Winnipeg Women and Winnipeg Men Magazines and many other Canadian newspapers, online publications and magazines. "Etiquette is about respect and leadership, taking the time to put others at ease and thinking before you act..."Lew Bayer |
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Gene began her career as a journalist and editor, working with major news and business publications in Canada and France. As a recipient of an Ontario Arts Council Writers' Award, she spent a year in Paris and Italy researching non-verbal communications with leaders in the field. Gene later became partner of Hayden Communications Inc. , the North American wide communications and positioning agency. For more than a decade, she created buzz to turn products into household names, resulting in millions of dollars in sales. She helped launch new businesses and coached people to become media and corporate stars. A certified professional coach, Gene now specializes in coaching individuals and teams to excellence in leadership, communications and follow-through. Her clients range from micro businesses to large manufacturers and organizations in the public sector. She works in North America and Australia. |
 Dawn Brackett President, Dynomotive, Inc. Dawn is a consultant, facilitaor and speaker with over sixteen years of experience in the field. She has bult a solid foundation in areas as diverse as leadership, personal empowerment, change, marketing to woman and communication. She knows what it's like to be in the trenches on a daily basis. Dawn speaks from the heart. Dawn is a favorite APC facilitator and will be in San Antonio this Fall. |
 Bonnie Low-Kramen Bonnie Low-Karmen has been the personal and executive assistant to celebrity couple, actors Olympia Dukakis and Louis Zorich, for the past 19 years. She is co-founder of New York Celebrity Assistants (NYCA), a networking and support organization. Currently, she serves on NYCA's Board of Directors. Bonnie is a passionate spokesperson on issues concerning professional assistants and enjoys setting the record straight. With the support of Olympia Dukakis, she published a book called Be the Ultimate Assistant, A Celebrity Assistant's Secrets to Success. |
 Colette Carlson, , M.A. Prior to launching her professional speaking business, she was an Administrative Professional and a National Sales Trainer for a division of U.S. West. She has delivered training for organizations such as Merck, Boeing and IAAP. Collette received her Masters in Human Behavior and is a featured author along with Deepak Chopra and Mark Victor Hansen (from the Chicken Soup for the Soul fame) in the book Conversations on Success from Insight Publishing. |
 Dina HorwedelDina Horwedel has more than 20 years of experience in start-up, Fortune 500, and nonprofit environments. She is an attorney and communications professional, and has worked abroad in international development, in countries such as Afghanistan, Armenia, and Uganda, where she developed her intercultural training and communications skills. She currently works as the public education director for the American Indian College Fund in Denver, Colorado, where she is thrilled to contribute to an organization that raises scholarship funds for American Indian students. |
 Lisa Christine Olsen -Lisa Christine Olsen - author of the new book, When Work Becomes You: It's All About the Fit! - is the West Coast certified trainer/speaker for Office Dynamics, a premier training and development provider for assistants since 1990. Lisa is a veteran of the administrative profession who worked her way to the highest corporate levels over 20 years. Before launching her training career, she served as executive assistant to the president of a healthcare company, where she was the key administrative liaison between executives and employees and also launched several highly successful development programs designed to boost the company's performance. She has spoken at APC for the past three years, and has been a member of APC's Advisory Council. |
 Patricia Hutchings Patricia Hutchings is the Founder and President of Unique Perspectives Un-Limited, Inc, an organization dedicated to promoting the potential in people. Patricia is a published author. Her most recent publication is titled: Managing Workplace Chaos: Solutions for Handling Information, Paper, Time and Stress. She has also published, Bumblee Bits of Wisdom: A Collection of Quotes to Uplift your Days. Her popular quarterly newsletter, Unique Perspectives Update, is read world-wide. |
 Sandy Geroux Sandy Geroux is a former administrative professional turned award-winning salesperson. She began a sales career in 1995 and quickly built her business to top-producer level. In 2000, she became a national speaker, trainer, author and coach achieving her life dream. After 15 years of holding herself back from her full potential, Sandy learned to take calculated risks in the face of fear, which was a major turning point in her life. |
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