Professional Development and Education Center for Administrative Professionals
ASAP provides administrative professionals with all the educational tools necessary to grow in their careers and further their education. ASAP members receive discounts on their tuition for online courses through National University, as well as for online and classroom courses offered by the AMA. Administrative Professionals can log in for virtual computer training, and buy books online at discount for their career development. ASAP offers a constantly updated roster of webinars offered by industry experts, business leaders, career counselors, and life coaches.
GRAMMAEROBICS™ - Sentence Structure
Fred Kniggendorf provides advice and tips on how to properly use the different elements of a sentence.
Credit Card Act - How it affects You
Information on how the new Credit Card Act affects you by Belinda Fuchs.How to write a performance self-appraisal.
The Most Important Questions to Ask Before Writing a Performance Self-AppraisalWorkplace Communication - Heads Up
How to provide a good line of communication in the workplace.Tip of the Month with Colette Carlson
Tooting your Horn without Blowing it!Better Relationship by Changing Behavior
Better relationships by making changes to yourself. by Dr. Rick Kirschner
Training Employees in Workplace
Five Tips on how to train an employee on the job.Managing Money in 2010
How to make a new start on your financial future for 2010 by Belinda Fuchs, President, OwnYourMoney.com
Deliver Bad News - Best Ways
Best ways to deliver bad news by Fred Kniggendorf, Ph.D.
Back to Work - Creating Seamless Transition
Advice on how to seamlessly transition between home and work by Wendy Kaufman, President, Balancing Life's Issues, Inc.
Business Writing, Ten Tips
Ten tips to add clarity to your business writing.Wendy's Wellness Wisdom
Wendy Kaufman provides wellness wisdom and support to today's professional.
Make and keep New Year's resolutions
Advice and tips on how to make and keep New Year’s resolutions.GRAMMAEROBICS™ on Editing
Fred Kniggendorf provides advice and tips on how to edit business writing in five easy places.
Mentoring - a career advancement strategy
Tips on how to accelerate your career success through mentoring by Maura Schrieir Fleming
Effective Communication with Different Personalities
How to identify and work with different personalities by Janelle Van Halst.Reduce Office Stress
How to reduce stress by eating better.Successful Cultural Communication
How to successfully conduct business with people from different countries and cultures.
Time Management Tip for Information Overload
Tips on how to better manage an overload of information in the workplace by Maura Schrieir Fleming.
Office 2010 new features
Overview of the features of Microsoft Office 2010 by Debbie Steele LemonDelegating Skills for Administrative Professionals
How to successfully delegate work assignments.Skills and Traits of Executive Assistants
Key Traits and Skills of the Indispensable C-Suite Executive Assistant by Melba J. Duncan
Personal Money Management for Couples
Learn the first step for couples to "own their money", by Belinda Fuchs
PowerPoint Tips to Save Time
Overview of features in PowerPoint to get more done quickly and easily.
FYI Column - He Said She Said
Tips on how to improve communication with others in the workplace.
PowerPoint Tips, Avoid common mistakes
How to avoid common PowerPoint mistakes.
Outlook 2003, 2007 Shortcuts, ASAP, American Society of Administrative Professionals
More shortcuts on Outlook 2003 & 2007 by Debbie Steele LemonBuilding Consensus within the Workplace
Effective steps to develop team consensus in the workplace.Leadership traits of exceptional leaders
Overview of the traits that make an exceptional leader.Memory in the Workplace
Improve memory through simple, proven techniques.How to be happy in the workplace
How to be happier at work through simple strategies.
Ask Colette Carlson - Expert Advice for Administrative Professionals
This month's column to Administrative Professionals.
Workplace bullying, how to fight back
Tips to stop workplace bullyingUsing Microsoft Word and Pictures
Tips on how to work with pictures in Microsoft Word.Effective Communication in the workplace
Tips for making the right choices through effective communication
Difficult conversations in the workplace
How to address difficult conversations in the workplace using good communication skills.
Motivating employees without breaking the bank
10 Ways to motivating employees, raising morale without breaking the bank.
Personal Finance, Get control of your finances
How to get control of your finances and reduce financial stress.
Which Is Better - Sports Car or Excel?
Tips and shortcuts to use in Excel that will allow you to be more productive.
GRAMMAEROBICS™ August 2009
Advice and tips to administrative professionals on how to write displayed lists properly.
Computer Acronyms: Say What?
A helpful list of computer acronyms and their definitions for Admins.
Up Your Likeability - People Skills for the Workplace, By Megan Johntz, M.S., L.P.C.
Ways for Admins to be more likable in the workplace.
How to Blog: Tips for New Bloggers
A practical guide on how to start a blog.
How Good is your Technology Etiquette?
Proper Etiquette for the latest technology in the workplace. Are you an offender?
Benefits and How to Use Internet Explorer 8 (IE8)
Debbie Lemon discusses the benefits and how to use Internet Explorer (IE) 8.
Tip of the Month with Colette Carlson
Colette Carlson advice on "When to use You"
WINNING AT WORKING
Nan Russell on winning at working by focusing on personal performance.
Discussing Money in the Workplace, By Belinda Fuchs, CPA
Discussing money and financial budgeting in the workplace
Fear of Failure?
Strategies to overcome fear of failure in the workplace and achieve success.GRAMMAEROBICS™ June 2009
Fred Kniggendorf provides advice and tips to administrative professionals on how to overcome writers block and tips on drafting documents and outline building.
To help you get the most out of all the ASAP content, we've 'tagged' each article so that you can quickly view topic related articles. Simply click on a tag to view all articles in that tags' category.
WINNING AT WORKING - Control Stress at Work
Nan Russell provides tips to administrative professionals on winning at working by focusing on what you can control.
Tip of the Month with Colette Carlson
Colette Carlson offers expert advice to Administrative Professionals seeking answers for on-the-job challenges they face.
CAREER TALK - The Power of Influence in the Workplace
Byron Ricks provides tips to administrative professionals on the power of influence in the workplace and how it is one key to a successful career. »
How Many of These Latin Terms Do You Know?
Latin terms and phrases used in business and everyday life.
RAMMAEROBICS™ by Fred Kniggendorf April 2009
Fred Kniggendorf provides advice and tips to administrative professionals on how to write using correct grammar, punctuation and clarity.
How to Be a Better Coach
Lucie Roy provides administrative professionals on how to be a better coach and boost work performance and work achievements.
PowerPoint 2007: 5 Ways to Power Your Point
Debbie Lemon provides tips to administrative professionals on how to use PowerPoint 2007 more effectively.
Business Ethics for Admins
Ethics for Admins can be difficult in the work environment. Learn what you should look out for to keep your work life moving forward.
Laid Off? 6 Things to Do Right Away
Tips to administrative professionals on what to do if you are laid off from your job.
Microsoft Word : Five Ways to Make Word 2007 Features Sizzle
Tips to administrative professionals on how to use the helpful and handy features in Word 2007 to increase productivity.
CAREER TALK - Strategic Executive Support - Prioritize Workload and Responsibilities
Byron Ricks provides tips to administrative professionals on how to strategically prioritize their workload and responsibilities.
Today's Telephone Etiquette for the
Workplace
Tips for administrative professionals on today’s telephone etiquette in the workplace.
GRAMMAEROBICS™ by Fred Kniggendorf - February 2009
Fred Kniggendorf provides advice and tips to administrative professionals on how to write using correct grammar, punctuation and clarity .
Ask Colette - Expert Advice for Administrative Professionals
Colette Carlson offers expert advice to Administrative Professionals seeking answers for on-the-job challenges they face.
Top Four Financial Skills for Administrative Professionals
Karine Benzacar provides tips to administrative professionals on how to handle key financial tasks such as budgeting and expense reports.
Plan it Like a Pro: Developing a Request for Proposals (RFP)
Paula J. Rigling, President of Meeting Planning Professionals, provides advice and tips to administrative professionals on how to develop a Request for Proposal (RFP) to make meeting planning more streamlined.
Time Saving Tips for Outlook 2007
Debbie Lemon, a certified Microsoft Office Master and office employee, provides tips to administrative professionals on how to use Outlook 2007 more effectively.
Advice for Administrative Professionals on how to improve in their jobs and develop their careers by taking risks and being resilient.
Joni Daniels offers advice to administrative professionals on improving their job skills, their work environment, and their careers by increasing their resiliency skills.
GRAMMAEROBICS™ by Fred Kniggendorf December 2008
Fred Kniggendorf provides advice and tips to administrative professionals on how to write using correct grammar, punctuation and clarity .
NEW COLUMN COMING TO ASAP! PLAN IT LIKE A PRO: Meeting Planning Tips and Tricks By Paula J. Rigling, CMP, President, Meeting Planning Professionals
ASAP members: Be sure to check out ASAP's NEW COLUMN for meeting planners!
Advice for Administrative Professionals who find themselves working for younger boss
How to Work with a Younger Boss.
Top 6 Challenges You Face Today and Solutions to Overcome Them by Todd Durkin
Todd Durkin discusses the 6 biggest challenges we face today and solutions to overcome them to find peace, health, harmony, and happiness in life.
GRAMMAEROBICS™ by Fred Kniggendorf
November 2008
Fred Kniggendorf provides advice and tips to administrative professionals on how to write using correct grammar, punctuation and clarity .
Group Brainstorming: How to Do It Right
The following article will give you tips for conducting a successful brainstorming session.
Creative Thinking: Creativity, What it Really is and How to Unleash Yours
To understand this more easily, we should first define creativity: Simply, it's the ability to combine ideas in a new way; to determine relationships between seemingly dissimilar elements.
Workplace Stress on Admins
Can Worry Warts be Cured by Marian Kelly
Commonly Confused Words - Part III
Commonly misused words, with their correct definitions, to help administrative professionals in their jobs.
Career Advancement: How to Harness the Power of Play in the Workplace
How Administrative Professionals bring balance and joy to their work lives with laughter and play
NEW COLUMN COMING TO ASAP!
ASAP introduces a new columnist, Fred Kniggendorf, for administrative professionals needing tips, guidance, and clarification about grammar and business writing.
Practical career advice, information, and strategies for job hunting during a recession
Strategies for administrative professionals to get career advice, network effectively and find career opportunities during a recession.
Importance of Working with Strengths for increased Personal Productivity and Job Satisfaction
Ann Rose discusses how administrative professionals can identify core strength in order to develop professionally, gain a sense of productivity and purpose in their careers, and maintain personal satisfaction.
Commonly Confused Words - Part II
Commonly misused words, with their correct definitions, to help administrative professionals in their jobs.
Advice for Administrative Professionals who Work Part-time by Joni Daniels
Joni Daniels offers advice on increasing visibility, gaining professional respect, and improving perceptions of value to administrative professionals who work part-time.
Benefits and Challenges of Telecommuting with Rising Gas Prices - by Dina Horwedel
Dina Horwedel discusses some of the benefits, as well as challenges, of part-time telecommuting for administrative professionals.Traits of a Champion—Path to Excellence in a Professional Environment - by Todd Durkin
Todd Durkin discusses how training to be a champion in a sport parallels the path to excellence in a professional work environment.Ask Colette By Colette Carlson
Colette Carlson offers expert advice to Administrative Professionals seeking answers for on-the-job challenges they face.
Commonly Confused Words - Part I
Commonly misused words, with their correct definitions, to help administrative professionals in their jobs.
Virtual Teams: Strategies for Success
As more administrative personnel become part of virtual teams, they need to learn new skills and develop techniques in team-building, communication, collaboration, and technologies.
Anything Is Possible For Admin Pros
Carrie Spell-Hansson provides valuable advice and perspective on how administrative professionals can empower themselves professionally and personally.
Are You Too Nice to Be Successful?
Did you know the nicest workers may actually be less likely to be promoted than their not-as-agreeable colleagues. Here are some tips to help you assertively promote yourself so you don't finish last.
Sometimes You Have to Rock the Boat
Administrative Professionals are often expected to "smooth things over" and make problems go away. Sandy Geroux writes that while we must do everything in our power to diplomatically and smoothly serve clients, we must sometimes risk "rocking the boat a bit" in order to serve them best.
Top 11 Ways to Improve Performance
Todd Durkin provides administrative professionals with a list of the Top 11 Ways to Improve Performance.
Power Tools to Use for Career Negotiation Success
Joni Daniels offers advice to administrative professionals about negotiating career success.
Whatever Happened to Spring Break?
Dina Horwedel offers advice to administrative professionals about taking their spring vacations to get recharged and rested in order to meet the challenges of their daily work.
Always Take It To The Next Level
Sandy Geroux discusses how to always take it to the next level in your job and strive to do the best in whatever you do to improve job performance and productivity.
Conferences, Webinars and Training Courses for Administrative Professionals
Educational opportunities and resources for Administrative Professionals through the Administrative Professionals Conference, on-line courses, AMA self-study and classroom training, computer training, and webinars.
Maximize Your Productivity Potential with Accelerated Learning for the Administrative Professional: A 6-part series developed especially for administrative workers By Patricia Hutchings
Patricia Hutchings provides tips for busy admins on how to avoid information overload with reading and processing techniques as part of her series on Accelerated Learning.
Best of the Best
Sandy Geroux discusses how developing best practices and habits contribute to your value in your company and advances your position; every month, she will publish new stories from readers that demonstrate the "best of the best" practices.
Honesty Really Is the Best Policy
Admitting to a mistake can be hard. But Sandy Geroux discusses how honesty is the best policy in any position or office - by always conducting yourself with integrity and being honest in your communications, you can increase your value and develop a strong reputation.
Tips to Help You Keep Your Cool When Working for Multiple Bosses
By Marilyn Debora
How to accomplish multiple projects working for multiple bosses; Marilyn Deborah provides Admins with a plan to prioritize projects for multiple bosses.
How to Evaluate a Job Offer
How to evaluate a job offer; what are the most important things to look at when deciding whether or not to accept a new job offer.
Gatekeeping Techniques: Mastering the Keys to Business Privacy and Access, presented by Bonnie Low-Kramen, Celebrity Assistant and Author
Today, your role as gatekeeper is more important than ever with the growing risks to security and privacy in business. You are on the front lines of information triage and the more aware you can be about the potential problems, the better. This Webinar will give you the latest tips and tools to control access and information to you and your employer. The presentation will include details on how security measures from the world of entertainment applies to every office operation.
Webinar - Jump Start Your Year
Lisa Olsen presents a three part Webinar series Jump Start Your Year! Igniting Your Potential for 2008. Each Webinar will be 30 minutes. Part I- Evaluate Your Year; Part II - Building Motivation from Within; and Part III - Developing a Personal Brand of Leadership.
The Follow-Through Factor By Gene Hayden, ACPC, Co-Founder of Target Coaching
The secret of reaching a goal is to develop the Follow-Through Factor; How to set project goals and succeed in project and time management.
Self-Sabotage: How Not to Be Your Own Worst Enemy
Don't sabotage yourself with self-sabotaging behavior and thinking.
Run Your Desk As A Business
Run your desk as if you would run a business. Sandy Geroux discusses how approaching your administrative job as a business can pay off in job development and leadership skills.
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Professional Administrative Certificate