Admin of the Month: Zach Brown

March 1, 2024


Zach Brown, Executive Assistant at AdventHealth Daytona Beach.

Our Admin of the Month for March 2024 is Zach Brown, Executive Assistant at AdventHealth Daytona Beach.

Check out Zach's advice video below! 

How did you get into the administrative field and how has your role changed since being in the profession?  

I was working as a registration specialist at the Medical University of South Carolina in my hometown of Charleston when my husband received a job opportunity that we couldn’t pass up. We moved to Florida in December of 2019 and made a personal decision to find a job that had better work-life balance for us. I was hired as an administrative assistant for AdventHealth Fish Memorial in Orange City. 

I was able to quickly show the leadership team in the department that I was able to do data analysis, presentation creation, educational training, and office management. I wanted the role to be more than only answering phones and taking notes. I worked with my supervisor on how I could be an integral part of her team and add value to our department. This allowed me to showcase my skills. These skills, along with my background in medical registration, led me to serving for over a year as a trainer for the company-wide transition to a new medical record system. 

After the project concluded, I was offered a position as executive assistant to the Chief Operating Officer and Chief Nursing Officer at one of our larger campuses, AdventHealth Daytona Beach. I have also been able to position myself as an integral part of this executive team by showcasing my skills of data analysis and project management. 

What is your favorite part of your job? 

I enjoy being part of a fast-paced hospital executive team that is always on the go and ready to pivot to something else at the drop of a hat. I enjoyed playing video games growing up, so I liken the calendar work we do to Tetris. We find a way to fit multiple meetings that have differing lengths into a schedule that is already packed full. I like the challenge of figuring out how best to prioritize my executives’ day and week. 

What are you most proud of as an Admin? 

I am very proud of the fact that I can bring issues I hear from frontline team members directly to the executive offices. Sometimes, front line team members feel unheard. I am a big advocate of relaying these unheard sentiments to the executives so employee concerns can be addressed.  

I am proud that I have pursued and received both the PACE and CAP designations. This has helped others understand that assistants can be an executive’s partner in day-to-day work. 

How has ASAP supported your personal and professional growth?  

I’ve only recently received my certifications, but I have truly enjoyed diving into all the resources that are on the ASAP website. I’ve been able to take some of those tool kits and not only use them in my work, but I’ve been able to pass that information on to other admins.

What is your professional superpower? 

My professional superpower is teaching and training others. I’ve always had a passion to show people new things and teach them best practices. I also love learning new ways to streamline daily activities, and collaborating electronically in this new post-COVID worldI’ve been able to utilize several new artificial intelligence tools to help with meeting notes, action items, and presentation creation. These tips and tools have helped several other admins I work with in their daily duties as well. 

More About Zach:

Zach Brown is the executive assistant to the chief operating officer and chief nursing officer at AdventHealth Daytona Beach.  

Based in Altamonte Springs, AdventHealth is one of the nation’s largest faith-based health care systems and is the only one headquartered in Florida. It's mission is to extend the healing ministry of Christ by caring for the whole person: mind, body, and spirit. The company's theme for 2024 is "Lighting the Way," which exemplifies AdventHealth's goal to shine their light when offering accessible and compassionate patient care.

AdventHealth Daytona Beach is a 362-bed hospital and has received numerous accolades and national recognition for clinical excellence. It is one of 18 hospitals in the country to receive consecutive "A" safety grades since 2012 and is recognized as the #1 hospital in Volusia and Flagler counties by U.S. News and World Report.  

With more than six years of experience in patient access services, administrative assistance, and Epic system implementation, Zach was also an Epic-credentialed trainer. As the entire company transitioned to Epic’s electronic medical record platform, he was an instrumental part of the patient access training team 

He is skilled in Excel, PowerPoint, data analysis, and customer service. A notary public, Zach also has a background in television meteorology and journalism, having worked as a morning and weekend weather forecaster, anchor, and reporter for several stations. 

He holds both the Professional Administrative Certificate of Excellence (PACE) from the American Society of Administrative Professionals, and the Certified Administrative Professional certification from the International Association of Administrative Professionals.  

In his spare time, he enjoys cooking, traveling, and spending time with family. He’s also an avid LEGO model builder and is quickly running out of space at home to display them all. Zach is active with the local LGBTQ+ organization and lives in Deltona, Florida, with his husband, Jonathan, two rescue dogs, and a rescue cat. 

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