Want to make a coworker’s day? Give them a sincere compliment. A well-deserved compliment can communicate your appreciation, improve someone’s… Read More
Today’s workplace is like no other. For the first time in history, five generations work together in the same office; this means you could find… Read More
Business etiquette is a practical and profitable social skill that plays an important role in career success, building better relationships and… Read More

Most employees fall into one of four behavioral stereotypes, and your approach for communicating with each of them should be different. Keep these

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Have you recently accepted a new role as a supervisor, or been asked to serve as an “unofficial” team leader? Check out our suggestions

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How to Work Effectively with People with Different Communication Styles

We’ve all heard of the Golden Rule, but in business, The Platinum Rule

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It’s incredible to think we spend more time at work with our co-workers each day than we do with our family members. A happy work environment is… Read More
How often has a person you’re talking with or an audience you’re addressing misinterpret ideas you feel you’ve conveyed in a crystal-clear… Read More

We’ve all worked with and listened to brilliant people. Some were great and some, well,  not so great. The smart and sophisticated as well

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Around the world and through the ages, we’ve told one another stories. We tell them face to face, and around campfires; through pictures drawn

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American Society of Administrative Professionals

Producer of

APCEA Summit  EA Ignite