Grammaerobics™: Second Annual Guide to Effective Emails

Getting your head around email etiquette is easy if you show the same courtesy and respect to the person you’re writing to as if you were speaking to them on the phone. Sounds simple, but it’s true. Respond. If the phone rings, you answer it. If someone emails you, answer it. If you’re out of the office, you’d leave that information on your voicemail along with when you’ll be back, whether you’ll be checking messages while you’re away, and whom (yes, whom) to call for immediate assistance. Do…