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Skills

For many of us, email is an extremely important means of communication in business. It's convenient and fast, and less intrusive than a phone call.

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Do you find yourself saying “yes” at work when you really want to say “no”? Is it because you don’t want to risk your

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Assertive communication is a vital work skill. Assertive communicators state their feelings, needs, and desires while respecting those of bosses,

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How much change have you already encountered in your career?

If you’ve had the good fortune of having built your administrative career without

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Microsoft OneNote is a cloud-based information app that offers automatic backups to Office 365. You can capture various content types, such as notes,

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Let’s face it, we all go through periods in our jobs when we feel super motivated and other times, well, not-so-super motivated. The ebb and

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You have a terrific idea for your organization—a way to save money, streamline a process, or initiate a new procedure. But how do you sell your

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Emotional intelligence, also known as EQ, is the ability to be aware of and effectively manage emotions and relationships, both in the workplace

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Emotional intelligence, also known as EQ, is the ability to be aware of and effectively manage emotions and relationships, both in the workplace and… Read More

Everyone has negative thoughts: “My boss hates me.” “They don’t value me.” “Man, I screwed that up.”

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Senior level Executive Assistants and Administrative Assistants are often asked to train newer, less experienced Assistants coming into an

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American Society of Administrative Professionals

Producer of

APCEA Summit  EA Ignite