Knowing how to understand and communicate with the powerful executives you report to is a critical skill for successful workplace relationships. Tackle advanced communications skills that will help elevate you with these three webinars.
To be an effective leader, you must develop the skill of altering your behavior and communication to fit the team rather than expecting the team to mold to you. In this webinar, Christy Crump will take you through the three critical skills we need to effectively lead: understanding, communication, and influencing.
- Identify your communication strengths and overcome your weaknesses
- Easily work with different learning and communication styles
- Use key listening and speaking skills for improved understanding
- Master the most difficult of conversations
- Harness your influence to help others succeed
In this seminar, you’ll learn practical steps for how to be seen as a highly credible and confident communicator who commands attention and gets the message across.
- Learn practical and proven techniques and skills for making the best impression the first time.
- You’ll be armed with the tools and techniques you need to be a more motivating, more persuasive and more effective professional.
Some conversations are ordinary and benign, while others have the potential to become confrontational, explosive and even dangerous to your career success or emotional health. Workplace miscommunication costs millions of dollars in lost productivity, errors and corrective actions. But with proactive thinking, proper positioning, and good judgment, your conversations and communications have the capacity to build and strengthen your credibility, effectiveness, and career.
- Identify and analyze the risks and desired outcomes for any conversation.
- Use a powerful step-by-step process for effectively deciding when, where, why and how to hold a difficult conversation.
- Use effective techniques for managing their emotions.
- Employ simple guidelines for avoiding the conflict and confusion that arises from unclear messages.
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