You didn’t set out to be a public speaker—but in today’s workplace, your voice matters more than ever. Whether it’s leading a team meeting, giving an update to leadership, or representing your office at an event, strong presentation skills can elevate your professional credibility. This four-part course series is tailored specifically for administrative professionals who want to overcome anxiety, build presence, and master the art of impactful communication. Led by Hall of Fame speaker Rhonda Scharf, you’ll gain real-world tools, practice opportunities, and the confidence to own the room, whether virtually or in-person.
This course is designed for administrative professionals who lack formal presentation training but are increasingly being asked to speak up in meetings, present updates, or represent their teams. If you want to feel more confident, clear, and engaging every time you speak, this series will give you the tools to succeed.
This is a beginner-to-intermediate level course with no formal prerequisites. It’s ideal for those with little to no presentation experience, as well as those who have presented before but want to improve their confidence, structure, and delivery. All participants need is a willingness to learn and participate.
Speaking in front of others can be intimidating, but it doesn’t have to be. In this session, you’ll uncover the root causes of your speaking fears and learn practical, proven techniques to manage nerves and build confidence. You’ll leave with simple strategies you can start using immediately to calm your mind and speak with greater self-assurance.
In this session, you will learn:
Bonus Resource: Overcoming Fear & Speaking Anxiety
Some people naturally draw attention when they speak—this session will show you how to do it too. You’ll learn how to use your voice, body language, and energy to become a more dynamic and engaging speaker. Whether you’re in a boardroom or on Zoom, these techniques will help your message stick and your presence shine.
In this session, you will learn:
Bonus Resource: Engaging Presentation Techniques and Tips
Even the best speakers can fall into bad habits that distract or disengage their audience. This session reveals the top presentation pitfalls (filler words, monotone delivery, and rambling) and how to avoid them. You’ll also discover how to recover gracefully when things don’t go as planned.
In this session, you will learn:
Bonus Resource: Bad Habits and How to Fix Them
Every great presentation follows a clear roadmap. In this session, you’ll learn how to organize your content for maximum clarity and impact, whether it’s a 2-minute update or a 20-minute talk. From opening to close, you’ll build a presentation that flows smoothly, keeps attention, and delivers your message with purpose.
In this session, you will learn:
Bonus Resource: The Recipe for Presentation Success
Rhonda is an award-winning author, speaker, and administrative professional trainer. A Certified Speaking Professional and member of the Canadian Speaking Hall of Fame, she is one of only 35 speakers worldwide to earn the Global Speaking Fellow designation and the first ever to achieve all four of the profession’s top honors, including the Spirit of CAPS award. Her genuine presence and sharp sense of humor make her a standout in any room.
Webinars and courses require membership to attend. Some webinars are available to all members, including free. Certain webinars are exclusive to Professional & Premium Members (starting at $199/year). Courses are included with Premium Membership ($695/year) or can be purchased separately. Learn more about the differences between webinars and courses here, or visit our Resources page for a comprehensive list of training opportunities.
Live sessions: You’ll receive a confirmation email from ON24 and My Webinars will have a direct link to join as well.
On-demand: The post-checkout screen, your order confirmation email, and My Webinars will have links to the on-demand materials.
Yes! Both the recording and certificate can be found under My Webinars. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still have access to recording.