As the role of the administrative professional continues to evolve, many admins and assistants have been asked to take on management duties and responsibilities. If that describes your role, this webinar will help you achieve results with people and projects, making both you and your boss look good. Learn how to communicate clearly in person and writing, how to handle difficult people, and how to apply emotional intelligence in your daily interactions. Get techniques for taking control of your daily schedule; planning and leading meetings, and managing projects effectively from start to finish.