Emotional Intelligence: The Critical Factor to Become a Star Performer | Product


Emotional Intelligence (EI) impacts every conversation and the outcome you achieve as an Administrative Professional. EI surpasses IQ and is the critical factor to achieve outrageous success. In fact, research shows that 90% of top performers are also high in EI compared to only 20% of bottom performers. As a result, admins who can think about emotions accurately and clearly have a competitive advantage in dealing with the resulting pressures, stress, and conflict the ever-changing, demanding workplace brings. Gain the necessary understanding and awareness required to leverage the four core skills that separate average performers from superstars.

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American Society of Administrative Professionals

Producer of

APC  EA Ignite