How to Give Feedback that Works and Take Criticism with Grace | Product


Few of us like to receive “constructive criticism,” yet we all need feedback to understand how we are doing—and how we are perceived. It’s also essential to provide feedback to those we work with, particularly when we see a need for improvement (whether interpersonal or task-related). Learn the eight steps to delivering feedback to your team and colleagues. Discover how to frame your conversation so others will “hear” you and cooperate. Feedback is also about appreciation and reinforcement so we’ll talk about how to give—and—get those positive strokes.

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American Society of Administrative Professionals

Producer of

APC  EA Ignite