The Global Skills Matrix created by the World Administrators Alliance is a globally recognized career framework for administrative professionals. In this webinar, Lucy and Helen will explain why there has never been a better time for organizations to utilize their administrators to their full potential. Businesses need to ensure the ROI (return on investment) of their executives’ salaries is maximized. A career administrator, with clear goals and objectives, combined with personal development and career progression opportunities is a key component for achieving this. The Global Skills Matrix provides clarity of the role and will help individual administrative professionals to understand where they fit in their organization and it will help to determine any gaps in their skills and discover what they need to do to progress through their career.