There is nothing about planning a meeting or event – from selecting destinations and venues, comprehending contract language, taking care in the food that is served, to preparing to "house in place" during a disaster – that is not risky business. At meetings, the unimaginable (tornadoes, food poisoning, illness, or death) and "paper cuts" (lost shipments, speaker cancellations, running out of food) happen. Yet planners and their venue and vendor partners are unprepared for emergencies and simple contingencies. What are we waiting for? Why do we continue to believe that "it" won’t happen to our meeting at "that" facility? What keeps us from preparing for contingencies? As "Katrina General", Lt. Gen. Russel Honoré (US Army ret.) said: "We must create a culture of preparedness."

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Join Colette Carlson for her 'Learn It On-Demand!' Webinar: The Language of Leadership - How to Influence Others to Drive Results. As an Administrative Professional, you are consistently being asked to perform more managerial responsibilities. This is why it is critical that you learn how to lead, influence, and gain the respect of both your peers and supervisors in order to get buy-in for your plans and projects.

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Research continues to reveal that top-notch communication skills are an absolute must if you want to get ahead in your career and in life. In this seminar, you’ll learn practical steps for how to be seen as a highly credible and confident communicator who commands attention and gets the message across. Learn practical and proven techniques and skills for making the best impression the first time. You’ll be armed with the tools and techniques you need to be a more motivating, more persuasive and more effective professional.

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Emotional Intelligence (EI) impacts every conversation and the outcome you achieve as an Administrative Professional. EI surpasses IQ and is the critical factor to achieve outrageous success. In fact, research shows that 90% of top performers are also high in EI compared to only 20% of bottom performers. As a result, admins who can think about emotions accurately and clearly have a competitive advantage in dealing with the resulting pressures, stress, and conflict the ever-changing, demanding workplace brings. Gain the necessary understanding and awareness required to leverage the four core skills that separate average performers from superstars.

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Do you want to go beyond just supporting your team? Being accepted as a leader, influencing your peers without formal authority, building trust and credibility with your boss are all critical to getting results as a team. How can you identify what motivates you to perform to your best and highest? Support your team and lead your team by confronting the fears that hold you back.

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Bullying has been called the “silent epidemic,” yet it affects over 53 million people in America. Bullies are far from silent. Their comments frequently fly just under the legal radar screen, yet bullying costs an estimated $18 million dollars in expenses to the company--and the intimidation takes an untold toll on the emotions, confidence, and well-being of thousands in the workplace. 

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More and more, administrative professionals are being asked to manage projects of all types and sizes. This often involves overseeing budgets, defining milestones, delegating tasks, tracking progress, and much more. Project management (PM) is one the most frequently cited in-demand skills for admins, and it’s predicted to become even more essential in the future. If this is an area where you have little experience, now is the time to start learning the ropes. This webinar will help you understand the nuts and bolts so you can feel confident dipping your toe in the waters of project management.

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Are you having a hard time distinguishing between the SharePoint and a simple shared network folder? Does looking at your Document Library in SharePoint inspire you to say, “So what?” In many organizations, whatever the document management issue is, the solution offered is SharePoint. But, what is it REALLY? What can it do to make managing your documents easier and less cumbersome? Answers to these questions and more will be found in “Making the Most of SharePoint Document Management.”

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Based on Beth Z’s newest book, “The 27+ Best Apps For Work & How to Use ‘Em!” we’ll take a deep dive into apps like Evernote, IFTTT, Trello, Tripit and Waze; their importance, their functionality, and how to use them effectively with your other software and processes. Get introduced to additional resource lists and a few more apps to love.

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Are you looking to take your career to the next level? Do you want your job to be personally fulfilling while you serve your organization to your fullest? Being a dream assistant means learning to take reasonable risks to create breakthrough performance, polishing your proactive and critical thinking skills to anticipate your boss’s (and your organization’s) needs, and tapping into your passion and values to create a rewarding dream career. 

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