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Dealing Gracefully with Miscommunication and Difficult Conversations

The way you handle yourself under duress says a lot about your emotional intelligence, communication skills, and confidence. Some conversations are ordinary and benign, while others have the potential to become confrontational, explosive and even dangerous to your career success or emotional health. Workplace miscommunication costs millions of dollars in lost productivity, errors and corrective actions. But with proactive thinking, proper positioning, and good judgment, your conversations and communications have the capacity to build and strengthen your credibility, effectiveness, and career.

Content Access

$99.00
How to Get Your Work Done Quicker, Easier, Better

In this Webinar, you will learn the two secrets for getting more time out of your day and the systems and execution strategies that highly productive people use to help them experience better results with less hassle and stress.

Content Access

$99.00
Avoid Workload Avalanche: Smart Ways to Increase Your Productivity

Do you feel constantly "snowed under" as a result of too much to do and not enough time to do it? Are shifting priorities making you crazy? You can go from overwhelmed to in control! Get the tools that you need to successfully manage the workload avalanche you experience every day.

Content Access

$99.00
The Senior EA as Leader, Advisor and Mentor

In this dynamic, live webinar, get valuable tips and insights and build the skills you need to perform as a leader, advisor, and mentor. Popular APC and EA Summit trainer Peggy Vasquez will walk you through the differences between each role and how to do each successfully. She will show you how to give and receive feedback, develop your team members, and identify and grow your successor so that you can move on to your next career-building challenge.

Content Access

$99.00
An Interview Exploring the Contemporary Business Partnership

In the past decade, the responsibilities of admins and assistants have broadened, and contributions have become more valuable than ever. Many admins and assistants have become true business partners with their executive or manager. In this live interview, Lucy Brazier (CEO, Marcham Publishing and Publisher, Executive Secretary Magazine) speaks with Debbi Shaffer (Senior Executive Assistant, Jacobs) and her Executive, William Birkhofer (Senior Vice President, Government Relations, Jacobs) about the value of their strategic partnership and how important the Assistant’s role can be.

Content Access

$49.99
Communication Tools of Highly Effective Admins

What is the most important skill that you use at work? The one that most determines how effective you are? It isn’t your technology mastery or your organizational ability. You may be stellar at those, but a lack of this skill will hold you back. Your ability to communicate effectively determines not only the quality of every relationship you have but also your level of achievement. 

Content Access

$99.00
Energize! Maximize Your Potential!

Do you find yourself struggling mid-day to find the energy to finish strong? In today’s 24/7, highly competitive marketplace, it’s more important than ever that we have the energy to get through each day. Sometimes it can be too easy to adopt unhealthy and unproductive habits in an effort to keep moving on that spinning hamster wheel of life!

In this inspiring, non-traditional presentation, you will learn how to maximize your energy for all areas of work and life keeping the PEP in your step by focusing on the three areas of purpose, energy and passion.

Content Access

$99.00
How Can I Get Everything that I Need To Do...Done?

Now is your chance to attend one of the most popular sessions offered at the 2013 APC! Today's administrative professionals have greater responsibilities and workloads, while being expected to do more with less--faster, better, and accurately. AP's are spread so thin that everyone can practically see through them!

Content Access

$99.00
Excel - Sharing WorkBooks

Excel is powerful and we may not know its true capabilities – even if we use it daily! The Excel: Sharing Workbooks webinar will explore how to share workbooks with others. The two most important sharing types include on-going database with input from multiple users, plus one-time data collaboration. In other words, you will learn to collect information using Excel without cutting and pasting! This webinar will cover Excel 2003, 2007, and 2010.

Content Access

$99.00
Excel Hacks: Capitalize on the Power of Flash Fill and Power Query

Microsoft Excel is more than just a great spreadsheet program—it’s a powerful tool for organizing and analyzing information. Excel is also a major source of frustration when new data arrives in formats, fields, and columns that aren't so helpful. Sound familiar? What if you were able to quickly organize, manage and retrieve information in Excel, without long formulas or complicated keyboard shortcuts?

Content Access

$99.00

American Society of Administrative Professionals

Producer of

APCEA Summit  EA Ignite