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Writing That Gets Results

It’s frustrating when people don’t respond to your emails, or worse, when they respond to only bits and pieces of them, forcing you to write again and clarify what you were asking for in the first place. Surely there has to be a way to get your message across the first time clearly, quickly, and concisely so that you don’t waste your time and that of your reader with follow up messages.

Content Access

$99.00
The Success Essentials

Learn specific (and immediately action-able) skills to improve your use of time, keep commitments, and maintain healthy life balance. Get tips and techniques on goal setting, overcoming obstacles, emulating role models, and more. You’ll achieve growth and success by including these success essentials in your action plans.

Content Access

$99.00
The Art & Science of Creating Great Procedures Manuals

Stop feeling guilty or worrying every time you are away from the office. Reduce that pile of work on your desk when you return from vacation. Make it easy to get consistent results when you delegate to or cross train a colleague.

Content Access

$99.00
Critical Thinking and Problem Solving Tools for Success

The role of administrative professional continues to be redefined. Managers expect their assistants to foresee potential problems and challenges, and provide solutions and strategies. This webinar will help build and expand your decision-making and problem solving skills. The result is you will gain credibility as a results-oriented partner at work. Learn techniques for breaking down and analyzing a problem, objective, or situation, in order to create an effective response strategy. Explore the role of both logic and creativity in decision-making, and recognize how your own bias and assumptions can limit your thinking.  You'll discover easy-to-learn techniques enabling you to make high-impact decisions that are smart, timely and effective.

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$99.00
Dealing Gracefully with Miscommunication and Difficult Conversations

The way you handle yourself under duress says a lot about your emotional intelligence, communication skills, and confidence. Some conversations are ordinary and benign, while others have the potential to become confrontational, explosive and even dangerous to your career success or emotional health. Workplace miscommunication costs millions of dollars in lost productivity, errors and corrective actions. But with proactive thinking, proper positioning, and good judgment, your conversations and communications have the capacity to build and strengthen your credibility, effectiveness, and career.

Content Access

$99.00
How to Get Your Work Done Quicker, Easier, Better

In this Webinar, you will learn the two secrets for getting more time out of your day and the systems and execution strategies that highly productive people use to help them experience better results with less hassle and stress.

Content Access

$99.00
Avoid Workload Avalanche: Smart Ways to Increase Your Productivity

Do you feel constantly "snowed under" as a result of too much to do and not enough time to do it? Are shifting priorities making you crazy? You can go from overwhelmed to in control! Get the tools that you need to successfully manage the workload avalanche you experience every day.

Content Access

$99.00
The Senior EA as Leader, Advisor and Mentor

In this dynamic, live webinar, get valuable tips and insights and build the skills you need to perform as a leader, advisor, and mentor. Popular APC and EA Summit trainer Peggy Vasquez will walk you through the differences between each role and how to do each successfully. She will show you how to give and receive feedback, develop your team members, and identify and grow your successor so that you can move on to your next career-building challenge.

Content Access

$99.00
An Interview Exploring the Contemporary Business Partnership

In the past decade, the responsibilities of admins and assistants have broadened, and contributions have become more valuable than ever. Many admins and assistants have become true business partners with their executive or manager. In this live interview, Lucy Brazier (CEO, Marcham Publishing and Publisher, Executive Secretary Magazine) speaks with Debbi Shaffer (Senior Executive Assistant, Jacobs) and her Executive, William Birkhofer (Senior Vice President, Government Relations, Jacobs) about the value of their strategic partnership and how important the Assistant’s role can be.

Content Access

$49.99
Communication Tools of Highly Effective Admins

What is the most important skill that you use at work? The one that most determines how effective you are? It isn’t your technology mastery or your organizational ability. You may be stellar at those, but a lack of this skill will hold you back. Your ability to communicate effectively determines not only the quality of every relationship you have but also your level of achievement. 

Content Access

$99.00

American Society of Administrative Professionals

Producer of

APCEA Summit  EA Ignite