In today’s busy workplace, many Administrative Professionals feel a constant lack of control. With so much happening at any given time, they simply react to their circumstances in the moment, trying to keep everyone happy without falling too far behind. They don’t have the time and necessary tools to anticipate needs, plan and prepare for the future, and prevent foreseeable issues from popping up. Instead, they’re trapped in a state of reactivity—constantly playing catch up but never getting ahead.

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Administrative professionals play many different roles, most of which involve taking care of other people in one form or another. It can be draining. So who takes care of the caretaker? YOU DO!

The word ‘energize’ means “to give energy to…” The first key to reducing stress and becoming positively energized is to recognize where your energy is going now and identify where you'd rather channel your energy. What drains most of us is not so much the tasks that we are assigned but rather negative thoughts and frustration over someone else’s behavior. At the same time, we don't take the time to do those things that would nurture and motivate us.

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Most administrative professionals have been asked to take meeting minutes at some time. Yet most of us never had formal training in minute-taking. The practical tips and proven tools you'll get from this minute-taking expert will boost your confidence and competence immediately!

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Take a good look at the title of this Webinar. Notice that it’s Minimizing interruptions, not Eliminating them. You can prevent some interruptions, and we’ll talk about how to do that. But you can also count on the fact that others need your help or attention from time to time. Successfully dealing with inevitable routine interruptions requires assertiveness, decision-making skills, and, most of all, determination. Get the tools you need to get more control over your time instead of having it controlled by others.

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Do you wonder if there’s a better way to set up your folders and to file your e-information? Would you like to slash the time that it takes you to manage your tasks, follow-ups, contacts, appointments, and notes in Outlook? If so, this Webinar is for you!

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Between being bombarded with information every day, increasing responsibilities, pressure on the job, and the rapid pace of change in today’s workplace, it’s no wonder we feel distracted, scatter-brained, unfocused, and forgetful at times. Here’s help!

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Microsoft Office is every administrative professional's go to toolbox. Time-saving Office shortcuts can add hours to an admin's week. That's why close to 300 people attended this session at last year's Administrative Professionals Conference!  

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As admins take on more leadership responsibility, the ability to manage people as well as projects is critical. Leading is the key to results when you work with and through others. Christy takes you through the three critical skills that managers need to be effective: communication, delegation, and becoming a role model and mentor. 

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Urgent requests, meetings, shifting priorities, unrealistic deadlines: sounds like a typical day for the administrative professional. Project management can help. Gain insight into the formal application of project processes to help you deliver projects on time, every time. This On-Demand Webinar will demonstrate project planning tools and scheduling techniques designed for your work in the AP environment.

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