Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It’s based on decades of research, and many HR professionals observe that those with higher emotional intelligence are more likely to be promoted and to advance in their careers. The great news is that emotional intelligence (EQ) can be developed and enhanced. Pamela will move beyond the theory and show you the tools you need to build your EQ.
Successfully boost your communication skills and learn how to:
Biography: Pamela Jett has worked with audiences for more than 15 years to teach them to better understand that “Words Matter.” Her life-long romance with words, their effect on relationships, and her years of experience take people beyond basic theory and strategy to a high-level of application. Pamela has given over 800 presentations to more than 135,000 people in seven countries and is one of 200 women designated as a Certified Speaking Professional by the National Speakers Association.
Bonus Handout: Assessment - What’s Your EQ?
Hot Tip: One way to enhance your Emotional Intelligence is to build your emotional vocabulary. When you can ‘name it’ you can ‘tame it.’ Example: You choose to say “I’m angry,” when you’re really just irritated. Choosing a more emotionally accurate word can be helpful since it is often easier to manage the emotion of being ‘irritated’ as opposed to the emotion of ‘anger.’