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Building and Leading an Admin Team

Building and Leading an Admin Team

Shape a culture of trust, collaboration, and excellence.

Read on for the latest tips, tricks, and skills that are most in demand for today's executive assistants and administrative professionals.

Building and Leading an Admin Team

Shape a culture of trust, collaboration, and excellence.

What's Included?

  • Four session recordings, approximately 75 minutes each
  • Four bonus resources
  • Course certificate

Whether you’re new to leading or stepping into a more strategic role, managing an admin team can feel like you’re “building the plane while flying it.” This course is designed to help you lead with clarity, confidence, and purpose. From setting expectations to navigating the peer-to-leader shift, you’ll gain practical tools to elevate team performance, advocate for your team’s value, and build a culture of trust and excellence. Leading admins isn’t just about keeping things running—it’s about shaping what’s possible. If you’re ready to lead boldly and bring out the best in your team, this course is for you.

Who Will Benefit?

This course is ideal for experienced executive assistants, team leads, or administrative professionals stepping into leadership roles. It’s perfect for those ready to strengthen their leadership presence, boost confidence, and learn how to build, support, and advocate for a high-performing admin team.

Level of Difficulty/Prerequisites: 

This course is best suited for administrative professionals with some experience working in or alongside a team. No prior leadership training is required, but participants need a foundational understanding of the admin profession. No software is needed—just bring your curiosity, leadership potential, and willingness to grow.

Course Schedule

Session 1: Stepping Up from Peer to Leader
Stepping into a leadership role as an administrative team lead comes with a new set of expectations, often without the formal authority or title of “manager.” This session will help you move from doing the work yourself to leading others to do it well. You’ll explore how to build trust, set the tone for your team, and develop your leadership style in a way that feels authentic and impactful. In this session, you will learn how to:
  • Navigate the mindset shift from peer to leader
  • Establish trust and credibility without formal authority
  • Identify your unique leadership strengths and presence
  • Set the tone for a positive, high-performing team culture

Bonus Resource: From Peer to Leader: A Self-Reflection Tool for New Admin Team Leads

As an admin team lead, one of the most impactful things you can do is support the growth of others. In this session, you’ll learn how to give feedback that builds confidence, encourage professional development without being the formal manager, and create opportunities for your team to shine. Leadership isn’t just about performance—it’s about helping others reach their potential.

In this session, you will learn how to:

  • Deliver feedback that’s honest, supportive, and impactful
  • Identify development opportunities that align with strengths and goals
  • Champion team members and increase their visibility
  • Create a culture of continuous learning and encouragement

Bonus Resource: Feedback with Impact: A Quick Guide for Admin Team Leads
  • About Peggy Vasquez
Collaborator

Peggy Vasquez is an international keynote speaker, empowerment coach, and best-selling author of Not Just an Admin, Mean Girl No More, and The Roadmap to Empowering You. She brings decades of experience as a Chief Executive Assistant, where she built, led, and mentored high-performing administrative teams. Today, she partners with global organizations to elevate the administrative profession. Peggy is known for her down-to-earth style, practical strategies, and empowering approach. Her mission is to help administrative professionals lead with confidence, strengthen executive partnerships, and create collaborative cultures where admins are recognized as essential, strategic contributors.

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Webinar FAQ

Webinar FAQ

Webinars and courses require membership to attend. Some webinars are available to all members, including free. Certain webinars are exclusive to Professional & Premium Members (starting at $199/year). Courses are included with Premium Membership ($695/year) or can be purchased separately. Learn more about the differences between webinars and courses here, or visit our Resources page for a comprehensive list of training opportunities.  

Live sessions: You’ll receive a confirmation email from ON24 and My Webinars will have a direct link to join as well. 

On-demand: The post-checkout screen, your order confirmation email, and My Webinars will have links to the on-demand materials. 

Yes! Both the recording and certificate can be found under My Webinars. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still have access to recording. 

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On-Demand

On-demand Course | (Recorded)

0.4 CEUs - 4 hours

Price: $395 OR Included with Premium Membership

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