Critical Skills that Every Administrative Manager Needs


On-Demand Webinar | (Recorded)
0.1 CEU
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'Learn It On-Demand!' Webinar 

You are no longer a professional “Administrative Assistant” in today’s frenzied workplace. You have become a professional “Administrative Manager.” And you play a strategic role in meeting business objectives. This session illuminates “core” management competencies that you need to lead people and to lead change. Learn how to: plan your work, maximize performance, use persuasive skills, communicate strategically, and guide change efforts. We’ll cover cross-functional team dynamics, delegating to and leading others, developing credibility…and more. Leave with a better understanding of organizational needs, thereby better prepared to “present your case” at work.

We will disucss:

  • Core management competencies
  • Delegation know-how
  • Persuasive communication skills
  • Influencing change efforts

Speaker: Darlene T. Carver, MBA, CFJST, Merlin & Associates, Inc.
Darlene Carver has more than 30 years of experience facilitating personal and professional development workshops in governmental, industrial, and academic settings. She has a bachelor's degree in Business Education and an M.B.A. Ms. Carver founded, managed, and sold her own accredited proprietary business school. She teaches and inspires people to acquire strong communication and problem-solving skills, work effectively in teams, and learn strategies to cope with multiple demands.


ASAP Webinars count for valuable Certificate credits!


November 20, 2013

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American Society of Administrative Professionals

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