Get the Competitive Edge: Critical Business Etiquette


On-Demand Webinar | (Recorded)
0.1 CEU
All Access Member Price:
Member Price:
Non-Member Price:

When you hear the word “etiquette,’ does that seem “sooooo 20th century”? Think again. Manners are not just "nice" to have...the right manners are necessary in today’s workplace, and critical for success in most corporate environments. Emily Post knew that etiquette gives you a competitive advantage and helps accelerates your success in life – great-granddaughter Anna Post takes you to the next level to give you the competitive edge, polish, and poise for today’s workplace. Position yourself for success and create the right impression with communication skills and business etiquette knowledge.

From the water cooler to the boardroom to a client lunch, business etiquette is about relationships. Your relationships directly impact the bottom line because decision makers, colleagues, bosses, clients, and prospects will choose to do business with people in whom they have confidence. From everyday manners to sticky relationship situations, knowing how to navigate your business relationships will give you the confidence to handle any situation with poise--and give you a competitive edge. The outcome of this training will be a more confident and polished you. Topics include communication etiquette, how to project a professional image, and 7 pointers for success in today's workplace.

  • Top etiquette tips for email
  • Introduction protocol
  • Your personal brand and social media
  • The 7 most important everyday manners in the workplace

Speaker: Anna Post, Etiquette expert, Author and Spokesperson for The Emily Post Institute
Anna Post is the great-great-granddaughter of Emily Post, and a co-author of Emily Post's Etiquette, 18th edition. She is also the co-author of Great Get-Togethers and the author of Do I Have To Wear White?. A modern etiquette expert, Anna covers topics ranging from green weddings and business etiquette to politics and pop culture. She is a regular contributor to Reuters and has previously written for and The Huffington Post. Anna worked previously for the Motion Picture Association of America and in the Washington, D.C., office of Senator Patrick Leahy. A graduate of Phillips Academy and the University of Vermont, she currently lives in Burlington, Vermont.


ASAP Webinars count for valuable Certificate credits!

*By registering for this Webinar you agree to submit your information to the Webinar organizer, who will use it to communicate with you regarding the Webinar and their other services. Your information will not be shared with any outside organizations unless you register for a free sponsored Webinar. Sponsored Webinars are strictly limited to companies whose products, information, or services may be of interest to you as an administrative professional.

Looking for more webinar access? Become an ASAP All-Access Member and have unlimited access to ASAP's expansive webinar library. Learn More Here!


November 21, 2013

Join the Discussion

American Society of Administrative Professionals

Producer of

APC  EA Ignite