The Senior EA as Leader, Advisor and Mentor

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You’re known as an outstanding and experienced admin!
$99.00

Description

On-demand Webinar | (Recorded)

Trainer: Peggy Vasquez, Chief Executive Assistant, Pacific Northwest National Laboratory   

You’re known as an outstanding and experienced assistant. As a result, you’ve probably taken on a leadership role and recognized as a leader. Congratulations! But what’s the next step, and what direction should you take in this role?

In this dynamic, live webinar, get valuable tips and insights and build the skills you need to perform as a leader, advisor, and mentor. Popular APC and EA Summit trainer Peggy Vasquez will walk you through the differences between each role and how to do each successfully. She will show you how to give and receive feedback, develop your team members, and identify and grow your successor so that you can move on to your next career-building challenge.

Learn:

  •  Words Matter, learn what words you should avoid
  •  Leadership is about behavior
  •  6 Important Questions to Ask Your Team 
  •  How to lead a team effectively, including managing difficult behaviors 

Bonus Handouts: 7 Keys for Improving Your Listening Skills • Influence through Relationships  

Hot Tip: In my first lead admin role, I thought I had all the answers and developed goals for the team completely on my own.  This approach didn’t work.  I later learned to hold 1:1 meetings with your team to find out how you can help them be successful.  Collaboration is key.  


Continuing Education Credits: This webinar is eligible for .1 CEU (one credit hour). 

  • Identify and analyze the risks and desired outcomes for any conversation.
  • Use a powerful step-by-step process for effectively deciding when, where, why and how to hold a difficult conversation.
  • Utilize effective techniques for managing their emotions.
  • Employ simple guidelines for avoiding the conflict and confusion that arises from unclear messages.
Recorded Date: Thursday, 14 June 2018