Write It So They Read It: Best Practices for E-Writing @ Work


On-Demand Webinar | (Recorded)
0.1 CEU
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You are being ignored.

And no one likes being ignored.

But nobody's reading your emails.

It’s true. You're writing these memos and sending emails---and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has even read the email or opened the attachment. They received it, but they didn't read it.

That's a problem---and a huge time waster.

In addition, many professionals today tend to multitask with email. Any emailed correspondence bearing your organization’s name must be absolutely error free. Even a careless mistake in an email can damage a business leader’s reputation and can make an entire work group look bad.

The solution is to Write It So They Read It!

This fast-moving interactive session is targeted for anyone responsible for overseeing outgoing correspondence and email throughout the business day. Webinar participants will learn:

  •  The top seven credibility-robbing mistakes in business emails and how to avoid them
  •  The importance of a complete email subject line—and how to write one consistently every time
  •  FAVORITE TOPIC: The new guidelines for using bulleted lists in reports, proposals, emails, and updates
  •  Five times never to send an email
  •  How to avoid misunderstandings and identify the perceived tone of your emails before pressing send
  •  How to make sure documents bearing your name and your organization’s insignia are absolutely error free with no embarrassing mistakes or typos

Biography: With more than 20 years of experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with administrative professionals who want become better speakers and writers. She has traveled throughout North America entertaining and educating more than 46,000 seminar participants.  Some of her repeat clients include: Campbell’s Soup, the United States Air Force, McDonald’s USA, Duke Energy and the National Football League (that’s right—the NFL!). In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association. She is the award-winning business author of The No-Panic Plan for Presenters: An A-to-Z Checklist for Speaking Confidently and Compellingly Anywhere, Anytime. Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages. She has designed this program to help us get our written messages across with the results we want.

Bonus Handout: Four Reasons People Ignore Your Emails

Hot Tip: Email etiquette demands a complete subject line. It is a tool that works not only for you but also for your readers. Gone are the days of one-word subject lines such as “Meeting” or “Update” or “Hey!” Even worse is leaving the subject line empty. To increase the likelihood of having your emails opened, read, and acted upon, use this consistent formula: Reason + Subject.

*By registering for this Webinar you agree to submit your information to the Webinar organizer, who will use it to communicate with you regarding the Webinar and their other services. Your information will not be shared with any outside organizations unless you register for a free sponsored Webinar. Sponsored Webinars are strictly limited to companies whose products, information, or services may be of interest to you as an administrative professional.


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December 16, 2015

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American Society of Administrative Professionals

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