Active Listening: The Art of Effective Communication

Communication is at the heart of everything we do each day, whether at home, work or play. It involves talking and listening – actively listening. Unfortunately, in today’s technology-driven, fast-paced world, studies suggest many of us are spending less and less time to really listening to one another. As an active listener, it’s important to try to understand the message from the speaker’s point of view. It includes letting the speaker know you’re listening and you’ve understood what was…