Most organizations are sitting on more strategic administrative capacity than they realize. The question is whether they’re doing anything to develop it.

Drawing on key findings from the 2026 State of the Profession Report, this whitepaper introduces Administrative Intelligence™ — the strategic, human capacity that AI cannot replicate — and examines where it exists across the administrative workforce, where it’s going underdeveloped, and what that costs organizations that aren’t paying attention.

It’s built for executives, HR leaders, and organizational decision-makers who want to understand what separates Partnering and Leading level administrative professionals from the broader workforce, and for administrative professionals looking to make that case to the people who need to hear it.

Use it to:

• Understand what distinguishes strategic administrative professionals from the broader workforce
• Identify where skill development is failing to keep pace with rising organizational expectations
• See how uneven access to development creates a compounding gap across career stages
• Make the case for treating Administrative Intelligence™ as an organizational asset worth investing in