Partnering with Your Executive

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Creating Authentic Business Connections

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Are you getting bogged down in the details of managing multiple projects while having to keep an eye on achieving targets and outcomes? Does the idea of creating and managing Gantt charts feel overwhelming? Would you prefer a streamlined approach to managing multiple projects that makes you stand out as efficient, organized and outcomes-focused? Learn how to adopt processes and manage technology to ensure people are aligned and the work gets done with every project you touch.

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Gmail is a very user-friendly communication and collaboration tool from Google. If you have been using a different tool, such as Outlook, you may have questions. How do I…? Where is…? This webinar will cover a wide variety of material from the very basics to more advanced options and settings. Take a quick peek at the new Contacts tool recently rolled out by Google and how it works seamlessly with Gmail. Together we will explore how all of the Google tools work seamlessly to make your life easier, and make you more efficient!

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How to Create An Effective System for Hassle-Free Travel Planning

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As an executive assistant, your duties demand high levels of leadership and communication, and a combination of attention to detail and strategic thinking in order to partner effectively with your leaders and achieve the organization’s vision.

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We’ve talked to thousands of administrative professionals whose number one concern is how to get their ideas heard and implemented. It isn’t about having positional power; it’s about presenting your ideas in such a way that others willingly follow your lead. Learn how to cut through barriers so that others give you the cooperation, time, resources or support you need. Communicate so that others listen; use four listening steps that encourage others to listen to you. Check yourself against the 11 toxic communication traps that diminish your ability to persuade. We’ll explore what role honesty and trust play in becoming more influential, how to communication using “executive style” techniques, and the greatest strategic tool in your arsenal: non-defensive communication.

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Do you struggle to take minutes of meetings or take telephone messages? Do you quickly scribble notes and then find yourself unable to read them back?

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Strategic Success Tools for Today's Top Assistants

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Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It’s based on decades of research, and many HR professionals observe that those with higher emotional intelligence are more likely to be promoted and to advance in their careers. The great news is that emotional intelligence (EQ) can be developed and enhanced. Pamela will move beyond the theory and show you the tools you need to build your EQ.

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