Professional Administrative Certification of Excellence (PACE)

About

Why PACE?

ASAP recognizes that being an administrative professional is more than a job. Earning your PACE certification enables you to demonstrate your depth of knowledge, expertise, and commitment. It positions you as a highly credible professional who is serious about your career in the administrative field. Professionals who earn their PACE are statistically more in demand by employers, giving them an edge in hiring, compensation, and promotions.

What You Will Learn

Interpersonal Communication: You’ll learn about persuasion, negotiation, business writing, confidentiality, and communication styles.

Task & Project Management: This course will cover the best ways to move projects and tasks forward, manage time, plan and host events and meetings, coordinate travel, manage email, and maintain virtual and in-person workspaces.

Computer & Internet Technology: Ensure you’re on top of critical digital communications and tools by learning about key hardware and software, productivity tools, online research, security, and networked computing.

Management Skills: Guiding others is a critical skill for every upwardly mobile admin professional. That’s why you’ll cover vision, delegation, leadership styles, motivation and performance, decision-making, and team dynamics.

Skills You Will Gain

Interpersonal communication
Task & project management
Event & meeting planning
Video conferencing
Virtual office management
Leadership
Business writing
Internet security
Problem solving

Companies Who Rely on PACE

What to Expect

This four-course certification program is offered through our online learning platform. Upon enrolling you will have one year to take the courses, study the materials, and pass the exam. You’ll be able to access each course and all study materials through our easy-to-navigate E-Learning Center.

Additionally, your enrollment in our certification program includes:

Sample study schedule
How to prepare for taking the exam
How to build or join a study group
Practice exam

Ready to preview PACE?

Schedule a free demo and consultation with a PACE Training Advisor.

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Courses

PACE is comprised of four courses

Interpersonal Communication

Components of communication, persuasion, and influence
Effectively voicing ideas, opinions, and objections
Relationship and conflict management
Elements of exceptional business writing
Confidentiality and ethics in a support role

Task & Project Management

Principles of project, task, and time management
Strategies for managing some of your most common and complicated projects and tasks, such as event and meeting planning, travel, and email
Valuable tools and best practices for managing your physical and virtual space

Computer & Internet Technology

To effectively communicate with IT teams using effective terminology
Video conferencing best practices
Business trends in data storage, AI, IOT, Extended Reality, and robotics
Basics of software suites and licensing, operating systems, and cloud storage
Proper use of technology, intellectual property, and copyright guidelines for using web content

Management Skills

How to think critically, solve problems effectively, and make decisions efficiently
How to improve quality while maintaining productivity
Techniques for leading and getting results from others

Each course includes: