Annual reviews are an opportunity for executive assistants and administrative professionals to highlight how their roles support the strategic goals of their boss and their organization. Yet people confess to preferring to have a root canal without anesthetic over having to sit and receive an annual review. Fear of the unknown can keep us from actively partnering in conversations concerning our careers. This fear stems simply from not knowing how to approach the process of managing our performance and careers with confidence.
There is a reason that great leaders are usually also known as great listeners. Great leaders and great listeners gather information, ask for feedback, solicit opinions, and seek to understand. The ability to listen and understand is one of the most important skills that a professional can possess. ASAP is excited to present a Webinar that shares the secrets of effective listening.
Communicating in a way that says “I’m a professional” is a skill you that can learn—like playing the piano or learning French. That’s what this Webinar is all about—to teach you to overcome the special communication challenges that you face as an admin and equip you with new skills that will make you more effective in the workplace. You’ll gain many useful “how-to’s, and learn from the experiences of others who’ve faced the same challenges that you face. Spend just one hour with us and you’ll never again feel invisible in meetings and groups … powerless in day-to-day dealings with people … and frustrated with not being taken seriously. Don’t miss this opportunity for enhanced communication skills that really work.
You know Excel well enough to get the job done. But are you doing things the right way or the long way? A project may be taking you 6 hours when you could do it in 60 minutes if you knew just a little bit more about this amazing application. Join us for Excel Power Tools with Microsoft Certified Trainer, Melissa Esquibel, where you’ll learn time and effort-saving secrets that the pros use to help them get their big Excel projects done quickly and accurately. Get must-know formulas and shortcuts to get your data in shape; pack your toolbox with powerful techniques to tackle even your biggest project.
Tired of searching everywhere for related documents, e-mail messages, spreadsheets, and presentations? Trying to find one tool that everyone can use to collaborate on a project? Learn about the new tool that’s now free from Microsoft and compatible with just about every device on the planet. Even if you’re already familiar with OneNote, this webinar will help you to up your game with tips and tools to really make your notebooks do the heavy lifting.
Confronting a difficult situation in the workplace is no easy task. It's uncomfortable and stressful. But when we avoid speaking up, the issue is unlikely to be resolved and often gets worse. The good news is that when you know what to say and how to say it, you can effectively engage in open, meaningful dialogue which enhances understanding and establishes more productive and positive relationships.
Few of us like to receive “constructive criticism,” yet we all need feedback to understand how we are doing—and how we are perceived. It’s also essential to provide feedback to those we work with, particularly when we see a need for improvement (whether interpersonal or task-related). Learn the eight steps to delivering feedback to your team and colleagues. Discover how to frame your conversation so others will “hear” you and cooperate. Feedback is also about appreciation and reinforcement so we’ll talk about how to give—and—get those positive strokes.
Admins are intimately familiar with the standbys - Word, Excel, Outlook, PowerPoint - but Microsoft has been busy lately rolling out brand-new tools that solve your problems. No matter your job role, Microsoft has unveiled a new tool that will enhance your work processes and products. In this webinar, you'll see the power of these new tools and how to integrate them.
We change our hair styles, our clothes, and our decorating to stay up-to-date. We need to change our business writing skills too. Not knowing what is current and what is outdated is dangerous to your reputation.
In just one hour Helen will teach you techniques to ensure that your business writing reputation will be saved!
You're writing these memos and sending emails---and no one's reading them. You're emailing important project updates and attaching minutes from meetings, but when everyone shows up, it's quickly evident no one has even read the email or opened the attachment. They received it, but they didn't read it.
That's a problem---and a huge time waster.