A Critical Thinking Assistant: What Executives Want

Critical thinking is a highly sought-after skill in the business world. Executive assistants (EAs) are no exception to this. Executives rely heavily on their assistants. Therefore, it is imperative that executive assistants be able to think critically and anticipate their needs. 

An executive assistant that’s able to think critically feels confident in their decisions and is better able to navigate the complexities of their job. Let’s take a look at what critical thinking is, why executives want a critical-thinking EA, and how executive assistants can become critical thinkers. 

What is Critical Thinking?

The best critical thinking definition is “the process of objectively analyzing and evaluating information to form a reasoned judgment.” This includes examining assumptions, evidence, and arguments from opposing viewpoints. Critical thinking involves considering other perspectives and potential outcomes for the various sides. 

Critical thinking is an essential skill for professionals in all industries. It is especially important for executive assistants and administrative professionals. Why? Because critical thinking helps you make informed decisions, solve problems, and communicate more effectively with your colleagues and execs.

By developing critical thinking skills, EAs can better support their executives and advance their own professional development.

A Critical Thinking Assistant: What They Do 

Critical thinking skills are essential for success in an EA role. A critical-thinking assistant will add a lot of value to the company. They actively engage with challenges and seek out innovative solutions. 

Here are five ways critical thinking helps assistants excel in their roles. 

Problem Solving 

A critical-thinking assistant identifies challenges and comes up with creative solutions. When regularly using critical thinking skills, this becomes natural and is done proactively. 

This could include anything from reallocating resources for a project that is behind deadline to handling travel delays with swiftness and ease. 

Decision Making 

Critical thinking helps assistants evaluate various options and then make informed decisions. Executive assistants are often presented with conflicting priorities, tight schedules, deadlines, and projects. 

Therefore, critical thinking is needed to assess the potential impact of various outcomes and recommend the most advantageous course of action or schedule. 

Research and Analysis 

Executive assistants are often relied upon to gather data, do research, and provide feedback on their research. A critical thinking assistant is able to assess the credibility of sources, spot biases or misinformation, and compile data into clear and concise reports. 

Risk Assessment 

In today’s rapidly evolving business world, executive assistants play a vital role in risk management. With critical thinking, they can identify potential risks, evaluate their impact on their executive and the company as a whole, and propose solutions. 

Ultimately, the best way to mitigate risk is to see it coming from afar, and this requires critical thinking. 

Strategic Thinking 

Critical thinking also helps improve big-picture thinking. A critical-thinking assistant aligns their own goals and activities with the organizational goals. Additionally, a critical thinker is also a strategic thinker. 

They anticipate future needs, spot emerging trends, and make recommendations that contribute to the overall strategic vision for the company. 

Developing Critical Thinking Skills 

As the roles of the EA, Senior EA, and Chief of Staff continue to evolve, the need for critical thinking has become increasingly important. Administrative professionals at all levels, but especially in senior roles, must be able to anticipate challenges and propose sound solutions. 

To develop or strengthen critical thinking skills, there are a few things you can do.

• Practice analyzing data. Ask questions, consider different perspectives, and practice communicating which evidence supports your conclusion or proposed solution. 

• Seek out new information. Read industry news, stay up to date on industry trends, attend conferences, and make time to network with professionals in similar roles and fields. 

• Anticipate potential problems. Be aware and intentional when considering the various outcomes of each decision made. Use pro and con lists, consider problems or delays, and propose reasonable solutions. 

Strengthen Your Skills with Ease

One of the best ways to develop and strengthen your critical thinking skills is to continue educating yourself and staying current on relevant training. 

Here at ASAP, we offer a variety of resources to help administrative professionals stay current in their fields and enhance their own professional skill sets. As the demand for critical thinking skills continues to grow, executive assistants and admins who invest in their professional development will be better positioned for success.