Emotional intelligence is the ability to identify and manage your own emotions and the emotions of others. It’s based on decades of research, and many HR professionals observe that those with higher emotional intelligence are more likely to be promoted and to advance in their careers. The great news is that emotional intelligence (EQ) can be developed and enhanced. Pamela will move beyond the theory and show you the tools you need to build your EQ.
ASAP membership provides access to essential resources and valuable discounts for today's administrative professional. Included in this FREE membership is: