Communicating Strategically for Results

Communication is more art than skill. What we say, how we say it, when we say it, and to whom we say it, and our awareness of the proper context are essential and critical components for practicing full strategic communication. If we want to build credibility and have influential impact, it's important to be deliberate and develop a clear and effective voice. It’s about “communication accountability.” 

In this workshop, you will learn strategies and best practices to improve communication awareness. 

• Understand the key elements of communication context awareness
• Learn the power and effectiveness of brevity and concise communication
• Discover the art of customizing communication to the situation and indivdual
• Learn five rules for building communication alignment with your manager
• Gain strategies for being comfortable with uncomfortable conversations

Bonus Handout: Keys to Communicating Strategically for Results

Hot Tip: Take time to survey your communication over the next 30 days to assess how well you practice brevity. Do you ramble? Do you provide too much information? Do you give the concise answer to a question, or do your responses weaken your credibility?

About Lisa Olsen: Lisa Olsen is an enthusiastic and sought after international speaker, with an engaging, educational and motivational presentation style. Her successful career as a senior executive assistant spans over 20 years. Lisa advocates continuous learning and encourages administrative professionals to expand their potential, take initiative and practice being “relationship engineers.” As the co-owner of Admin to Admin, her successful career as a senior executive assistant spans over 20 years. Currently, she is the Executive Coordinator at Dignity Health for the Sacramento Region. She leads an administrative team of five and serves as the Board Coordinator for the Sacramento Hospital Community Board. She recently completed a graduate program in Organizational Leadership through Colorado State University.