The Global Skills Matrix

Helen Monument, Chair of the World Administrators Alliance, and Lucy Brazier, CEO of Marcham Publishing


Free On-demand Webinar | (Recorded)
0.1 CEU - 1 hour + Q&A

The Global Skills Matrix, created by the World Administrators Alliance, is a globally recognized career framework for administrative professionals. In this webinar, Lucy and Helen will explain why there has never been a better time for organizations to utilize their administrators to their full potential.

Businesses need to ensure the ROI (return on investment) of their executives’ salaries is maximized. A career administrator, with clear goals and objectives, combined with personal development and career progression opportunities is a key component for achieving this. The Global Skills Matrix provides clarity of the role and will help individual administrative professionals to understand where they fit in their organization. It will also help to determine any skill gaps and discover what they need to do to progress through their career.

Hot Tip: Download the Global Skills Matrix report now at and find your own level on the Matrix. Use the links to the suggested job profiles to (re)build your job description so that it’s an accurate reflection of the work you do every day.

About Helen Monument: Helen is Chair of the World Administrators Alliance, a global trade association representing Administrative Associations, Networks and industry stakeholders. Its aims are to guide, develop, influence and elevate the administrative profession.

At Monumental Assistance Helen inspires Assistants to excellence by training, coaching and mentoring Administrative Professionals at all levels. She shares her 30 years experience gained at international companies in many roles, from Receptionist to Business Support Team Leader, so she understands the role inside out. She is passionate about ‘paying it forward’ to help others to become Monumental Assistants.

About Lucy Brazier: Lucy is one of the world’s leading authorities on the administrative profession. As CEO of Marcham Publishing, specialist publishers of Executive Support Magazine, Lucy’s passion is for the Assistant role to be truly recognised as a career and not just a job. With access to the most forward-thinking, passionate and knowledgeable administrative business leaders in the world, as well as personally meeting and speaking to literally thousands of Assistants over the last 10 years, Lucy’s knowledge of the market and what Assistants all over the world are facing on a day-to-day basis are second to none. In 2021 Lucy was awarded an OBE in recognition for her services to office professionals.

This content is provided free of charge and underwritten by a sponsor. Following your submission, you may be contacted by the sponsor with information about their products and services, unless otherwise specified. The information you submit will be stored and used to deliver the requested content to you. We may also use this information to contact you about related products or content which align with your expressed interest in this content. You can always unsubscribe from any of our emails by following the unsubscribe information in the email. To understand more about how we use and store information, please refer to our privacy policy.
Looking for more webinar access? Become an ASAP Professional Member and have unlimited access to ASAP's expansive webinar library. Learn More Here!


July 11, 2022

Join the Conversation

Welcome to the ASAP Circle, a community platform for peer-to-peer conversation on trending topics, professional challenges, and shared experiences. We even have designated spaces for weekly Tuesday Coffee Breaks.

Start Connecting Today!

Webinar FAQ's

What online training is included with ASAP Membership? 

You must be a Free or Professional Member to attend webinars. Certain webinars are exclusive to Professional Members ($199/year). Courses and workshops are not included with Membership. Learn more about the differences between webinars, courses, and workshops here

How do I access my webinar, course, or workshop?

Live sessions: You’ll receive a confirmation email from ON24, but your order confirmation email and Order History > Order Details will have a direct link to join as well. | On-demand: The post-checkout screen, your order confirmation email, and Order History > Order Details will have links to the on-demand materials.

Will I get a recording and certificate? 

Yes! Both the recording and certificate can be found under Order History > Order Details. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still receive the recording.

Read more FAQs here.

American Society of Administrative Professionals

Producer of

APC  EA Ignite