Communication

Business etiquette is a practical and profitable social skill that plays an important role in career success, building better relationships and

How to Work Effectively with People with Different Communication Styles

We’ve all heard of the Golden Rule, but in business, The Platinum Rule

It’s incredible to think we spend more time at work with our co-workers each day than we do with our family members. A happy work environment

How often has a person you’re talking with or an audience you’re addressing misinterpret ideas you feel you’ve conveyed in a

We’ve all worked with and listened to brilliant people. Some were great and some, well,  not so great. The smart and sophisticated as well

Around the world and through the ages, we’ve told one another stories. We tell them face to face, and around campfires; through pictures drawn

Your hand and facial gestures and the way you sit, stand and make eye contact say more about you at any given time than the words you speak. In fact,

Non-verbal communication (NVC) has been studied in academia since the 1950’s.  A pioneering study at UCLA indicated that up to

Communication is at the heart of everything we do each day, whether at home, work or play. It involves talking and listening – actively

As administrative assistants and leaders, your daily job responsibilities go far beyond computer know-how and scheduling meetings. You’re the