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Communication

How to Work Effectively with People with Different Communication Styles

We’ve all heard of the Golden Rule, but in business, The Platinum Rule

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It’s incredible to think we spend more time at work with our co-workers each day than we do with our family members. A happy work environment

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How often has a person you’re talking with or an audience you’re addressing misinterpret ideas you feel you’ve conveyed in a

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We’ve all worked with and listened to brilliant people. Some were great and some, well,  not so great. The smart and sophisticated as well

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Around the world and through the ages, we’ve told one another stories. We tell them face to face, and around campfires; through pictures drawn

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Your hand and facial gestures and the way you sit, stand and make eye contact say more about you at any given time than the words you speak. In fact,

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Non-verbal communication (NVC) has been studied in academia since the 1950’s.  A pioneering study at UCLA indicated that up to

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Communication is at the heart of everything we do each day, whether at home, work or play. It involves talking and listening – actively

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As administrative assistants and leaders, your daily job responsibilities go far beyond computer know-how and scheduling meetings. You’re the

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Conflict can make us feel powerless, demoralized, hurt, resentful, frightened—even humiliated. It can reduce morale, performance and

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American Society of Administrative Professionals

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