Communication

Most people generally think of speech when they think of communication, but communication is multimodal. Every worker should have effective

Executive assistant jobs are typically filled by problem-solvers who are determined, hardworking, and responsible professionals. Given that

You’re about to give a presentation—to your boss, your department, or a room full of family and friends. You’re anxious! Remind

In a perfect world, we would all get along. There would be no inequalities, no name-calling, no disrespect, no hurt. The Golden Rule would be second

If you have access to those in positions of authority, you do them a service by thoughtfully speaking truth to power.

What does this mean to

Margaret listened to Stacey’s update about the recent phone encounter with Frank. He had called and rudely complained about some changes that

Micromanagers can be hard to work with, whether you are working from the office, or remotely. You may not be able to get much done when you are

Words are powerful—and trigger words can be the most powerful of all. Trigger words can make us feel happy or sad … angry or calm

Do you find yourself saying “yes” at work when you really want to say “no”? Is it because you don’t want to risk your

Assertive communication is a vital work skill. Assertive communicators state their feelings, needs, and desires while respecting those of bosses,