Emotional Intelligence

Emotional intelligence (EI) came to the professional development forefront in the 1990s as a skill to embrace in the workplace. Having emotional intelligence means that we are aware that emotions strongly influence our behavior' and as a result, can either have a positive or a negative impact on others. 

This is especially critical in executive assistant and administrative support roles,  when we are often under pressure to meet deadlines and juggle multiple tasks at once. Download our guide to learn more about EI in the workplace and how you can use it to your professional advantage.