A Deeper Intelligence: Practicing Responsible Emotional Behavior at Work


Emotional Intelligence (EI or EQ) has often been cited as being “more critical to personal and professional success than intelligence itself (IQ).”  This is especially true for those in the administrative field! Admins who have high levels of emotional intelligence are both self-aware and socially aware, and they have the ability to effectively manage themselves as well as their relationships. In the workplace, these skills will help you thrive, while those who lack EQ will continuously struggle. Here’s the good news: Emotional Intelligence can be learned through awareness of existing patterns, identification of new ones, and conscious repeated practice.

In this session, you will learn:

  • The 4 essential components of Emotional Intelligence and why these skills are critical to workplace success
  • Examples of poor EQ and the hidden career consequences
  • How Emotional Intelligence drives many of our daily work behaviors including stress management, decision-making, change management, attitude and more 
  • Simple, real-world strategies to help you relearn emotional patterns and break bad habits of the past

Bonus Handout: Emotional Intelligence Self-Assessment 

Hot Tip: There’s no such thing as a “good” or “bad” emotion. Emotions are a natural human response to stimulus. They are energy. Some emotions can lead us to do bad things, but the problem is not the emotion itself. The problem is our response to ithow we USE that energy. 

About Chrissy Scivicque: Chrissy Scivicque believes that work can be a nourishing, enriching life experience—and she loves helping professionals discover exactly what that means for them and how to achieve it. Her popular website,, is devoted to this mission. As an award-winning writer, certified career coach and experienced corporate trainer, Chrissy brings a unique perspective to the world of professional development. As a proud former executive assistant, Chrissy also has a deep admiration and appreciation for the world of admin. She is also the proud author of, “The Proactive Professional,” now available on Amazon.

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October 7, 2019

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