Evolving Roles and Upskilling: The Changing Landscape of Administrative Professionals

December 1, 2023


attendees in session at APC 2023
Attendees in session at the Administrative Professionals Conference (APC) 2023.

White Paper from the 2023 ASAP State of the Profession Report

The traditional administrative role has evolved significantly over the years. Administrative professionals are providing new value to their employers as they take on increasingly strategic roles, often standing in for project managers and making directorial decisions on leaders’ behalves. They are upskilling at greater rates, pursuing advanced levels of professional education, and are more likely to work remotely or in hybrid environments than ever before. This shift merits a reevaluation of the competencies these individuals need to excel.

Download this white paper, produced by the American Society of Administrative Professionals (ASAP), for insights on how to hire and retain the best administrative professional talent.

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American Society of Administrative Professionals

Producer of

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