A supervisor plays an essential role in a company’s management. They oversee employees, ensuring a safe and harmonious working environment. They supervise productivity and ensure the daily activities and processes run smoothly. Sometimes supervisors work on a manager's behalf while focusing on more oversized picture items. Other times, they work in the place of a manager, depending on the organizational structure.
Supervisors are typically responsible for communication between lower-level employees and managers. Supervisors ensure employees meet deadlines or quotas and adhere to budgets. Additional examples of a supervisor's responsibilities include the following:
Stepping into a leadership role for the first time is nerve-wracking. Never underestimate the power of the first impression. Putting your best foot forward when stepping into your new role is essential. Below are four tips to make a positive and strong impression.
1: Individualized Attention
As a new supervisor, make your first order of business be to meet with each of your employees individually. This is a necessary time to introduce yourself and gain insight into each person on your team. Ask open-ended questions about their work history, experience, what they like about their job, and what they’d like to see done differently. Ask about their career aspirations to help them find professional growth opportunities. In addition, you can ask questions about their interests and hobbies outside of work to find common ground that can help build relationships.
2: Let Your Employees Be The Teachers
A great way to demonstrate your willingness to learn is by modeling it. During your first week, try to block out time to become a student. Some of your employees will have a long history at the company. They’ve likely been present through various organizational changes. As a result, they probably have valuable insight into what has worked and hasn’t over the years. Be open to learning from your employees. They may be able to keep you from making repeat mistakes.
3: Review Past Performance Records
Taking time to do your research will pay off as you settle into your supervisory role. For example, reviewing past performance records can help you establish which employees need closer monitoring or more assistance completing tasks. It can also help you hone in on which employees are exemplary and might be well suited for more responsibility or potential leadership roles.
4: Open Lines of Communication
As a new supervisor, your direct manager should act as a leadership mentor to you. They can provide guidance and insight. They can anticipate issues that may arise. Be agar if this; you must ask as many questions as possible. Commit to communicating often and regularly. Consider setting up regular face-to-face meetings every month.
Good interpersonal communication skills will make you a huge asset in supervisor jobs. Interpersonal communication is how individuals can adjust their language and communication strategies to speak with those with different personalities or knowledge levels. As a supervisor, one of your primary responsibilities is to act as the middleman between employees and management.
Another critical aspect of the job is being confident to take disciplinary action when needed. Supervisors must closely monitor employees and processes to meet goals and maximize productivity. The reality of the job is that there will be times when you’ll need to discipline employees for things like consistent tardiness and insubordination.
An important, overlooked quality of an impactful supervisor is the ability to recognize employees for their hard work and dedication. Creating a positive environment will do wonders for job satisfaction rates. Never underestimate the power of a good incentive and employee recognition program.