The Essential EA Toolkit - Session 3 | Product

Session 3: Communication

In this session we will cover various kinds of communication and look at finding your EA voice. We will discuss how to write effective emails, levels of formality and note taking vs minute taking. 

Objectives

• Understand different communication styles.
• Understand when to adapt communication style.
• Know how to write effective emails.
• Understand the difference between taking notes and formal minutes.