ASAP Awards | The American Society of Administrative Professionals Submissions are open ›
How to Influence Others When You Aren’t in Charge
Price:
Included with Professional Membership
On-Demand Webinar | (Recorded)
0.1 CEU - 1 hour + Q&A
We’ve talked to thousands of administrative professionals whose number one concern is how to get their ideas heard and implemented. It isn’t about having positional power; it’s about presenting your ideas in such a way that others follow your lead.
Learn how to cut through barriers so that others give you the cooperation, time, resources or support you need. Communicate so that others listen; use four listening steps that encourage others to listen to you. Check yourself against the 11 toxic communication traps that diminish your ability to persuade.
We’ll explore what role honesty and trust play in becoming more influential, how to using “executive style” techniques, and the greatest strategic tool in your arsenal: non-defensive communication.
Bonus Handout: Critical Conversations Checklist
Hot Tip: The biggest communication problem is that we do not listen to understand. We listen to reply.
About Lorinda Lewis: Lorinda loves to facilitate learning and “to challenge thinking so that learning happens”. She has been an on-site business trainer and facilitator for over 18 years, with considerable experience in business communication, management leadership skills. Lorinda honed her skills with a career in sales, management, and training with General Mills.
Looking for more webinar access? Become an ASAP Professional Member and have unlimited access to ASAP's expansive webinar library. Learn More Here!
Published:
December 11, 2018
Join the Conversation
Join the ASAP Circle, a community platform that offers an opportunity for peer-to-peer conversation on trending topics, professional challenges, and shared experiences. We also offer a moderated coffee break each week on a rotating schedule where admins can speak and connect via Zoom. See you there!
Webinar FAQ's
What online training is included with ASAP Membership?
You must be a Free or Professional Member to attend webinars. Certain webinars are exclusive to Professional Members ($199/year). Courses and workshops are not included with Membership. Learn more about the differences between webinars, courses, and workshops here.
How do I access my webinar, course, or workshop?
Live sessions: You’ll receive a confirmation email from ON24, but your order confirmation email and Order History > Order Details will have a direct link to join as well. | On-demand: The post-checkout screen, your order confirmation email, and Order History > Order Details will have links to the on-demand materials.
Will I get a recording and certificate?
Yes! Both the recording and certificate can be found under Order History > Order Details. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still receive the recording.
Read more FAQs here.
American Society of Administrative Professionals
Producer of
