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Building Communication Systems That Work

January 15, 2026

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Exclusive training event for executive assistants looking to strengthen the strategic partnership with their executive.

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Resource

How to Build the Office of the CEO and Become an Elite Chief of Staff

Gain the strategic insight and expertise to operate at the highest levels of executive leadership.

Read on for the latest tips, tricks, and skills that are most in demand for today's executive assistants and administrative professionals.

How to Build the Office of the CEO and Become an Elite Chief of Staff

Gain the strategic insight and expertise to operate at the highest levels of executive leadership.

What's Included?

Feeling stuck in your job? Move your career forward with this thought-provoking and actionable course, where you’ll gain valuable Office of the CEO insights that will help you define your path towards more impact, pay, and respect as a C-Suite administrative leader. This highly memorable, 4-part learning experience is delivered by Mackenzie Lee, an Executive Operations thought leader and former Chief of Staff.

Course Objectives:

Understand the Office of the CEO and why you should build it
Review the 3-step process needed to build the Office of the CEO
Feel confident in developing a world-class Office of the CEO
Take the lead as Chief of Staff, significantly increasing your pay and strategic business impact

Course Schedule

Session 1: What’s the Office of the CEO and Why Should You Build It?

In this opening session, we’ll establish a strong foundation by exploring key concepts. What are the essential components of a successful Office of the CEO? What benefits does a well-structured Office bring, and how can it position you to become an elite Chief of Staff? If you’re ready to elevate your role from an EA or administrative professional supporting the C-suite to a highly valued, strategic business partner, this is the place to start.

Bonus Resource: Office of the CEO 101

Session 2: How Do You Build the Office of the CEO?

Time to put on your hard hats. In this session, we’ll walk through the three critical phases for implementing your Office of the CEO: Assess, Design, and Build. Begin by evaluating your current position and discover how to secure executive buy-in to kickstart the process. Learn how to approach the implementation with strategy, efficiency, and a focus on long-term success.

Bonus Resources: 3 Steps to Build the Office of the CEO; Office of the CEO Maturity Model

Session 3: How Do You Level Up Your Office of the CEO?

Leverage design thinking techniques pioneered at IDEO and Stanford University’s d.school to elevate your Office of the CEO in this third session. Select a key challenge and design a solution that streamlines Office of the CEO processes while delivering greater value. Discover how you, the CEO, and your entire organization can benefit from design thinking, along with proven strategies and actionable tips for success.

Bonus Resource: Leverage Design Thinking to Level Up the Office of the CEO

Session 4: How Do You Become an Elite Chief of Staff?

Now that your Office of the CEO is established, it’s time to maximize your pay, impact, and respect you earn from the top of your organization. In this session, you’ll develop a plan to elevate your role as an elite Chief of Staff, positioning yourself for a promotion and increased compensation that reflects the tremendous value you will bring to this crucial and respected position. By the end of this course, you’ll walk away with a comprehensive playbook to reach the highest levels of leadership for administrative professionals today.

Bonus Resource:The Chief of Staff Playbook, 2nd Edition

About Mackenzie Lee

Mackenzie Lee is the CEO and Founder of Cedar, where he helps executives enhance their leadership by hiring Chiefs of Staff and developing strong leaders within the Office of the CEO. With a background as a former management consultant, Chief of Staff, and now CEO, he has partnered with leaders from top startups, large corporations, private equity portfolio companies, and government entities, including Palantir, Citi, and the Department of Energy. A sought-after speaker, LinkedIn thought leader, and community organizer, Mackenzie is passionate about the Chief of Staff role and the Office of the CEO.

View more from Mackenzie Lee

Resource

On-demand Course | (Recorded)

Business Acumen for Admin Professionals

Develop the business intelligence executives rely on to make smarter...

Webinar FAQ

What online training can ASAP members access?

Webinars and courses require membership to attend. Some webinars are available to all members, including free. Certain webinars are exclusive to Professional & Premium Members (starting at $199/year). Courses are included with Premium Membership ($695/year) or can be purchased separately. Learn more about the differences between webinars and courses here, or visit our Resources page for a comprehensive list of training opportunities. 

How do I access my webinar, course, or workshop?

Live sessions: You’ll receive a confirmation email from ON24 and My Webinars will have a direct link to join as well.

On-demand: The post-checkout screen, your order confirmation email, and My Webinars will have links to the on-demand materials.

Will I get a recording and certificate?

Yes! Both the recording and certificate can be found under My Webinars. For live sessions, please wait 1 to 3 business days after the live session for these materials to be uploaded (you’ll receive them via email as well). If you can’t attend the live session, you will still have access to recording.

Published: May 3, 2024

Mackenzie Lee

On-demand Course | (Recorded)

0.4 CEUs - 4 hours

Categories: Courses (On-Demand), Strategic Partnership & Leadership

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Resource

Business Acumen for Admin Professionals

Webinar FAQ

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On-demand Course | (Recorded)

0.4 CEUs - 4 hours

Price: $395 OR Included with Premium Membership

Or