Admins often encounter unique challenges, including role ambiguity, conflicting or overlapping priorities, clashes in work styles, and constraints due to how their role is perceived. In this webinar, Rachel Kuhlen will address these specific issues and equip administrators with the essential skills to manage such complexities, making it a must-attend event for admins striving for success in their roles.
Key Content:
- Recognize the Three Underlying Reasons for Conflict
- Effective Communication Techniques for Resolving Interpersonal Conflicts
- Navigating Difficult Conversations with Calmness and Curiosity
- Build a Collaborative and Inclusive Environment
Attendees will learn how to:
- Establish clear boundaries and expectations
- Improve communication skills to address interpersonal conflict
- Effectively advocate for themselves
- Approach their managers or executives with confidence
Bonus Handout: Navigating Workplace Conflict and Difficult Conversations Workbook
